Yuk!
There is a back story to this as well. The deal with the repairer was that we would send the softener back to them at the right time to minimise our use of hard water – we were off to Edinburgh for a few days and that would mean less water used (and less hard water damage) while the softener was being repaired. Well, that plan fell apart when ParcelForce didn’t turn up to collect it as requested. We left it with our neighbours the next day when we were leaving as the supplier said maybe they’ve been delayed. There was no communication from ParcelFarce at all, so in the end that collection was cancelled and another setup for the day after we arrived home (our neighbours were now on holiday themselves). That collection worked thank goodness, it just meant the likely 2 to 3 days use of water without a softener has turned into 6 to 7 days. Oh, well, nothing to be done about that, just have to remember not to use ParcelFarce for any important deliveries in the future.
